This is a translation for your convenience. Only the German version is legally binding.
Terms & conditions
Last updated: October 2026
§ 1 Scope
These terms apply to all orders placed by consumers and businesses in the Sabrina's Design Lab online shop. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade or self-employed profession (§ 13 BGB).
§ 2 Contracting party
The purchase contract is concluded with: [Business name], [Street and number], [Postcode] [City], email: [Email address].
§ 3 Conclusion of the contract
The products shown in the shop are not a legally binding offer but an invitation to order. You design your product in the designer, add it to the cart and enter your delivery address and payment method at checkout. Before sending, you can check and correct all details. By clicking "Place order" you make a binding offer. The contract is concluded when we accept your order with an order confirmation or by delivering the goods. For credit card or PayPal payments, the contract is concluded at the latest when the payment is completed.
The contract language is German. We store the contract text; you can see your order details in the order confirmation.
§ 4 Personalised products and content
All products are made individually to your specifications (printed or laser-engraved). You confirm that you hold the necessary rights to all texts, images and logos you use and that the content does not infringe third-party rights (in particular copyright, trademark and personality rights) or applicable law. We reserve the right to refuse orders with unlawful, offensive, extremist or pornographic content. If third parties make claims against us because of your content, you will indemnify us against these claims insofar as you are responsible for the infringement.
The 3D preview is for guidance. Slight differences in colour, position and size of the design may occur due to production. Wood is a natural product: grain, colour and the result of laser engraving may differ from the preview. Engraved photos are reproduced as a dot pattern for technical reasons.
§ 5 Prices and shipping costs
All prices are final prices in euros. Including VAT. Shipping costs are added as shown on our Shipping & payment page; they are shown to you before you place your order.
§ 6 Payment
You can pay by credit card, PayPal or bank transfer (prepayment). For bank transfers you receive our bank details after ordering; production starts once payment has been received.
§ 7 Delivery
We deliver to the countries listed on the Shipping & payment page. The delivery time is 5–7 working days after receipt of payment unless stated otherwise for the product.
§ 8 Retention of title
The goods remain our property until paid in full.
§ 9 Right of withdrawal
There is no right of withdrawal for personalised products. See our withdrawal information for details.
§ 10 Legal guarantee
The statutory liability for defects applies. See Legal guarantee for information. Please report obvious transport damage to the carrier and to us as soon as possible; this does not affect your statutory rights.
§ 11 Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health and under the Product Liability Act. In the event of a slightly negligent breach of essential contractual obligations, liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded.
§ 12 Dispute resolution
We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.
§ 13 Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law only applies insofar as it does not remove the protection of mandatory provisions of the law of the country in which they habitually reside. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.